Call us now at: 0722714328

Free shipping in Nairobi for orders above Ksh 50, 000

Common queries answered

Frequently asked Questions

Yes, most of our products come with a manufacturer’s warranty. The warranty period and terms vary by product and brand.

Simply browse our website, add items to your cart, and proceed to checkout. You’ll be required to enter your shipping details and payment information to complete the order.

We accept various payment methods, including credit/debit cards, mobile money (e.g., M-Pesa), bank transfers, and cash on delivery (for select location)

Currently, we only ship within Kenya. However, we are working on expanding to international shipping soon.

Yes! We offer technical support and troubleshooting assistance for our products. Contact our team for help.

For select products, we provide installation services. Please check the product page for details or contact us for more information

To initiate a return, contact our support team with your order details. We will guide you through the return process.

Yes, we sell 100% original and brand-new electronics sourced from trusted manufacturers and suppliers.

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Free Shipping in Nairobi

On all orders above Ksh 20, 000

Easy 2 days returns

Do you need to return a product? Read our return and refund policy.

High Quality and original electonics

At HikVim, we sell high quality and original electronics

100% Secure Checkout and Payement

Pay On Delivery